Please allow 5 to 8 business days for order to ship, (Monday- Friday) cause weekends we shut it down, family time. If times surpasses, please feel free to send us an email along with your order number so we can get one of our gente to help track it down and fill you in with status.
If you find an item to be damaged or not 100% satisfied with quality, feel free to contact us within 30 days of the original purchase date for an exchange.
If you have an item(s) that needs to be exchanged due to size issue, please email us explaining issue to:
before shipping item back to us, at your cost
(we covered cost of the original free shipping to you)
Make sure to include your order number, along with unworn merchandise to:
P.O Box 523
Azusa, CA 91702
and we will reship new item.
Thanks for your patience and support of our FIRME apparel.
SPREAD THE WORD & WEAR IT LOUD
We put our stamp on it...............POCHO satisfaction guaranteed.